From June 2010, Yuchai Heavy Machinery Service Month activities were launched one after another. At the “2010 Yuchai Heavy Machinery Service Month Sichuan Users Symposiumâ€, Yuchai Engineering Research Institute, Quality Department, and sales company customer service center related department leaders. We got together with Yuchai Sichuan heavy truck users, dealers and service representatives and had a frank exchange on Yuchai’s heavy engine market performance and user experience. At the symposium, Yuchai related leaders listened to the dealers and users to experience the use of Yuchai machines, understand the problems in the use of the process, as well as comments and suggestions on Yuchai's heavy machinery and services, in order to improve the product. In the process of communication, according to the questions raised by the users, the staff of the Yuchai team have answered questions in detail. For problems that cannot be solved temporarily, they are recorded on the case. The reporter noted that in the forum, some of the questions raised by users were not actually engine problems, but Yuchai’s technical staff also answered questions from a professional point of view and received full recognition from users. A YC6M heavy machine user from Leshan, Sichuan Province, said that he had originally selected Yuchai’s products. Now it seems that this choice is “very correct, and it makes me earn money and save my heart. I need to choose the next heavy truck. With Yuchai Heavy Machinery!". The Sichuan User Symposium was just one stop for the 2010 Yuchai Heavy Machinery Service Month, and a series of similar activities were rolled out in an orderly manner throughout the country. Yuchai Heavy Machinery Service Launched in June The theme of the 2010 Yuchai Heavy Machinery Service Month was “Yuchai Heavy Machinery’s leadership in applying Yuchai's service to be sincere and quickâ€. Starting in May, the activities entered the preparatory stage. The customer service center of Yuchai Sales Company responded quickly and gathered resources from all parties. The 2010 Yuchai Heavy Machinery Service Month Program aims to proactively serve and care for users, penetrate into the frontline of the market, understand product performance, solve existing problems, master market information, promote product upgrades, drive sales of Yuchai's heavy machinery, and enhance Yuchai's brand influence. force. In June 2010, Yuchai carried out a series of activities for users of 6M and 6L throughout the country, mainly including: free inspection, maintenance and training; quick resolution of heavy machine troubles; satisfaction survey; Key market regions hold user forums; distribute small gifts such as advertising shirts; accessories and oil concessions. The seven working groups led by Yuchai's Quality Department, Engineering Research Institute, Engine No. 1 Plant, Engine No. 2 Plant, Engine No. 3 Plant, Cold Processing Plant, Foundry Company, and Sales Company went to Yunnan, Sichuan and Ningxia. The provinces of Hunan, Guangdong, etc., which hold a large number of heavy machines, visited major users, and held user forums in Ningxia, Sichuan, Yunnan, Shanxi, and Hebei respectively. The customer service center of Yuchai Sales Company dispatched Deng Kai and Yang Qiqiang. Technical experts such as Liang Zhongyu went out and implemented on-site services to provide guarantees for the smooth development of heavy machinery activities. Yuchai Service Stations across the country posted service signs for Yuchai Heavy Machinery Service on the outgoing service vehicles. The publicity banner for the heavy service month was hoisted in the conspicuous position of the three-packet repair site and the office's resident. Some service stations also used board newspapers. Posters, windows, and other promotional services and related products Yuchai products, formed a strong propaganda offensive, the user response is relatively strong, everyone is welcome to Yuchai to organize heavy machinery activities and recognition. Yuchai four valve heavy machine 6M, 6L technology leader This month's heavy machine service is aimed at 6M and 6L engines and users across the country. In recent years, heavy trucks such as heavy-duty tractors and heavy-duty dump trucks have gradually become mainstream vehicles for transportation. Yuchai Heavy Machinery is based on a variety of different road conditions, highlighting the characteristics of "low speed and other torque, high speed and other power" to better help customers achieve economical transportation costs. The low-speed torque is large, and the large-torque range of speed is wide, and it is possible to continuously output a large torque in a large speed range, so that it can adapt to the working conditions of a dump truck climbing in an open pit. The high-speed and equal power, the engine can maintain a high power reserve and output in the high-speed range, can fully meet the power requirements of tractors and other models in the high-speed driving on the road. The Yuchai YC6L and YC6M heavy engines are the golden power for self-unloading and hauling models. What is even more commendable is that Yuchai Heavy Machinery maintains low fuel consumption while maintaining high dynamic performance and high power output. Its external fuel consumption is lower than 193g/kWh, and this value has reached the international advanced level. Among them, the flat and traction models of 6L's lightweight road transport, with a displacement of 8.4 litres, have a high power rating and so on. This makes the completed vehicle more economical and lighter in weight, making it a gold for high-speed, light-weight towing vehicles. Displacement. The YC6M is a 10-liter displacement, four-valve heavy-duty engine that Yuchai is focusing on heavy-duty construction vehicles. It is jointly developed and designed by AVL. Its starting point is higher than that of domestic heavy machinery, highlights the characteristics of “low speed and other torque, high-speed power, etc.â€, and it is operated in pits and slopes with large work sites, which can better reflect the strong power and low fuel consumption of the entire vehicle. The characteristics of economic transportation, good dynamics, and high reliability are ideal driving forces for reducing driver fatigue and reducing transportation costs. According to Zhong Xiaobo, deputy director of customer service center of Yuchai Sales Co., Yuchai’s main four-valve heavy-duty engine is YC6M and YC6L. Compared with domestic counterparts, Yuchai heavy-duty engine has a leading edge in technology. Yuchai started in 2002. With the introduction of four-valve heavy-duty engines, Yuchai's four-valve heavy-duty engine market has more than 30,000 units, some engines have been operating for 9 years, and the maximum mileage of a single engine has exceeded 1 million kilometers. In 2010, two-valve engines accounted for Yuchai. The proportion of heavy truck engine sales is less than 5%, while the current market is mainly traditional two-valve heavy-duty engines. He believes that the replacement of two-valve engines with four-valve heavy-duty engines is an irreversible development rule, and two-valve heavy-duty engines will soon be eliminated. Although Yuchai’s heavy-duty engines did not exceed the sales of conventional engines, Yuchai’s four-valve heavy-duty engine has already won the market competition. The sales of Yuchai’s four-valve heavy-duty engine will continue to grow in the future; and fierce market competition will also encourage Yuchai to accelerate its production. In the upgrade, Yuchai has been prepared for product upgrade. When the time is ripe, Yuchai will consider launching YC6MK four-valve heavy-duty engine and other more advanced products with more competitive advantages. Yuchai service focuses on efficient For Yuchai products, the majority of users are most talked about is the timely and efficient service. In the Hebei market, many loyal customers are never deterred from Yuchai Heavy Machinery because of Yuchai's quick and thoughtful service. Ma Yancang, chairman of Hebei Wu'an New Century Team, is one of them. Ma Yancang was the earliest customer in the Hebei region of Yuchai Heavy Machinery. In the initial stage of product promotion, although several vehicles in the Ma Yancang team had quality problems, Yuchai’s commitment in after-sales maintenance and its rapid service left him a deep impression. impression. "Product problems are unavoidable, but Yuchai's responsible attitude in service and everything for the sake of the user's sake make me willing to give Yuchai more opportunities." Ma Yancang told reporters that currently in his more than 100 vehicles In the team, most of the engines loaded are Yuchai Heavy Machinery. In the 2010 user conference of Yuchai Heavy Machinery Service in the Hebei area, Hengshui users Sun Boyang introduced seven Yuchai 6L tractors and introduced them to their friends. It is understood that Yuchai’s meticulous and highly efficient service network has formed over 1,600 service stations and more than 3,000 accessory stores nationwide. In Sichuan Province alone, there are currently 77 service stations including 26 core service stations, ensuring that a service station within a 50 km radius of the key area can respond to user needs in a timely manner. In addition, Yuchai also has a large-scale fittings central repository in Chengdu with spare parts reserves of about 20 million yuan. According to Li Shaowang, Service Manager of Yuchai Sichuan Office, currently Yuchai Heavy Machinery and other product markets are rapidly expanding, and user needs are also increasing. In order to provide users with more timely, efficient and effective services, in the coming period of time Yuchai will build more than 2,400 service stations nationwide. Specifically to a province in Sichuan, Yuchai will construct more than 20 service stations to achieve the goal of “the service network is sinking, and the county-level market and the township market in key regions have Yuchai service stationsâ€. Yuchai's heavy machine service activity reverberates strongly According to incomplete statistics, in the first week after the start of the activity month, nearly 1,000 heavy-duty users have enjoyed the benefits brought by the service month, and they have been praised by users. Ningxia Shizuishan City Shunxin Automobile Trading Co., Ltd. is a licensed dealer of Dongfeng Commercial Vehicles. Since 2003, it has started sales of Dongfeng Commercial Vehicles and also established Yuchai Service Station. Yang Shouqin, general manager of the company, told the reporter: Ningxia is a traditional market for Dongfeng Commercial Vehicles and has been selling well. Especially after launching the Tianlong and Hercules models, the current market share is about 60%. However, since Hercules entered the Ningxia market in 2007, it entered late, so in 2008 and the first half of 2009 has been in the marketing stage, sales are not particularly large, but sales began to improve from September 2009, every month Stay in 60 to 70 cars. From January to May 2010, a total of more than 730 Dongfeng commercial vehicles were sold by the trustworthy electronics and electronics trade, of which only 400 were used by Hercules alone. As a result, the company has become the largest distributor of Dongfeng Hercules heavy trucks in China. “Fortunately, we started to reserve some vehicles from the end of 2009, otherwise we could not meet the market demand at all.†Yang Shouqin was pleased with his expectations. "Dongfeng Hercules has Yuchai 6M engines that are all assembled at more than 70%. Users in this region are very much approving Yuchai engines." First-class products, first-class service, won the first-class market evaluation. Sichuan Yusheng Automobile & Trade Co., Ltd. is a distributor of Yuchai products. According to Yu Lei, Yusheng Automotive Sales Manager, due to the steep mountains in Sichuan, special conditions require heavy-duty, high-powered, explosive engines. The basis for the user's choice is appropriate, easy to use, and easy to maintain. Yuchai 6M and 6L series engines are in line with this market demand. High-quality engines, perfect spare parts reserves and excellent timely services, coupled with Yuchai's relevant business policies are more flexible, allowing dealers to "sell well, sell fast, and sell comfortable." Another dealer from Leshan even told reporters: "The choice to cooperate with Yuchai may be the most correct business decision I made in my life." From January to May 2010, Yuchai 6M, 6L series of heavy machine cumulative increase of 346.4%. Yuchai Heavy Machinery is gaining market recognition with actions and performance. 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